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Boston, Greater Boston

Boston500 Members: Terms of Service

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Boston500 Members: Terms of Service

Effective Date: May 22, 2026

By completing a purchase and joining the Boston 500 Alliance, you (the “Member”) agree to the following terms. These terms ensure the efficiency, quality, and community impact of the Boston500.com platform.

1. Expert-Led Manual Service

  • The “Human” Touch: Partner acknowledges that Boston500.com is not an automated directory. Each profile is manually audited, researched, and crafted by our founding team.

  • Timeline: Due to the manual nature of our work, please allow 5–7 business days for profile creation, after you have submitted all details as per the Member Onboarding Questionnaire.

2. Content & SEO Authority

  • Editorial Control: Boston500.com retains final editorial control over all Profile Pages, Social Media posts, and Press Releases. This ensures consistency and maximum visibility for the platform.

  • Digital Media Usage: Partner grants Boston500.com permission to use logos, images, and text from the Partner’s official website and social media channels to build their Pillar Profile and marketing assets.

3. Social Media Messages

  • No-Prior Approval Policy: To maintain our nominal fee structure and operational speed, there is no prior approval process for any social media posts that we make for our Members. The content of the social media messages will be from the Member profile pages, which are already approved.

4. AI Integration Disclosure

  • Centaur Model: Member acknowledges that Boston500.com leverages advanced Large Language Models (LLMs) including Gemini, ChatGPT, Calude, etc to generate valuable content, in ways that would be very effort intensive for human team members. All AI output is reviewed by our human expert team.

5. The “Boston 500 Fellows” 20% Pledge

  • Social Impact: After 500 Members have joined us, then 20% of all Partner fees are non-refundable and are allocated to the Boston 500 Fellows program for scholarships and internships.

  • Non-Deductibility: Partner acknowledges that these fees are a business marketing expense, and the 20% allocation is a social responsibility initiative managed by Boston500.com.

6. Pricing & Founding Status

  • Locked-In Rates: Founding Partners ($695/yr) lock in their rate for 5 years, provided their membership remains active and uninterrupted.

  • Renewals: Memberships are billed annually. Failure to renew during the first three years results in the loss of “Founding Member” status. However, all existing pages including profile pages and posts will remain online, even without renewal.

7. Refund Policy

  • No Refunds: Due to the immediate allocation of manual labor (auditing/copywriting/online marketing), all sales are final upon submission of the Member Onboarding Form.

8. Liability & Cyber Security

  • Limitation of Liability: While we strive for 24/7 uptime and SEO dominance, Boston500.com is not liable for fluctuations in third-party search engine rankings or social media platform downtime. Boston500.com and its team is not liable for any profits or losses incurred by the Partners.

  • Security: No payment data is stored on our website. Details of Partners are stored in our secure Google Drive. We employ industry-standard cybersecurity measures to protect Partner data and platform integrity.

9. Termination of Membership

  • Brand Protection: Boston500.com reserves the right to terminate a membership if a Member’s business practices are found to be illegal, unethical, and thereby damaging to the reputation of the Boston500.com platform. Therfore, membership termination may happen only after a formal inquiry by our team, including email communicaiton with the respective Member to ascertain the facts. This is a drastic step and we will never do it without a strong justification that is supported by public posts from local authorities or MA state regulators.

For any questions, please email: info@boston500.com